'ġ.do you mean you install Toshiba printer on printer server ? ' recently we are using new printer Toshiba that is synced to AD. Is there are possibilities that there are clashes of configurations? Print using different pdf and jpg files but still cannot printĪdditional note: We previously used Ricoh printer.The policy is to use Microsoft Photos by default in our company. The user that cannot print stayed in queue and the status is NA.
One thing we notice is when the user that able to print is shown on the print queue for a while and disappeared and it was a success. Same Acrobat pdf version, same Microsoft Photos software. We are using the same server printer driver, same OS windows 10, However, some users are able to print jpg and pdf files. We are able to print words and other files except jpg and pdf. Hello, recently we are using new printer Toshiba that is synced to AD.